You do not need to create an account or register with us before shopping. Once you confirm the order during your first purchase, you will be prompted to register yourself and provide us with your necessary personal details. Registering takes just a few minutes, but it will save lots of time and typing on your future visits and you will be updated on our new promotions, offers and the latest fashion arrivals.

If you open an account our system will store your details, so next time you order it will be quicker and easier. You also have the option to sign up to emails and text messages will be sent to email about new products and current offers available on site.

Yes, you can.

Don't forget to check your junk/spam folder, emails can get caught up in there. If you still can't find it then you can log into your account and check order history and you will be able to see all details of your orders.

Definition: 'Return' is defined as the action of giving back the item purchased by the buyer on the website of Mahalekshmi. Following situations may arise: Item was defective Product(s) was / were missing Wrong item was sent by the seller Buyer need to raise the request of return within 2 days from the date of product delivery with the original bill. Please note that after 2 days after the delivery of the product the option of return will not be available against the individual order. Send an email to support@mahalekshmisilks.com describing the issue within the first 2 days of receiving the product along with unboxing video and photos of the damages and after receiving a confirmation from us Ship us back the product within the first 7 days to be eligible for a refund/exchange. Send an email to support@mahalekshmisilks.com describing the issue within the first two days of receiving the products along with unboxing video and photos of the damages and receiving a confirmation from us ship us back the product within the first 7 days to be eligible for a refund or exchange. You are eligible for a refund/exchange only if: The product is in unused condition i.e., the folding of the saree is not disturbed, no stains, no evidence of wear. Item(s) must be unworn, unwashed and with all original tags/labels attached. The tassels are not made in the saree The blouse is not detached from the saree. The falls is not stitched to the saree. Mahalekshmi Silks will not allow the exchange of online products at our showrooms. For product exchange, the customer can return the product to our address and once we verified and confirmed the defect/damage, we will send the new product according to the availability or we will provide an online coupon code for the value of return product. Then the customer can apply this code on their next online purchase and will get an instant cash discount equivalent to the return value. Mahalekshmi Silks reserves the right to reject the claim of any request of return as well as reject the return if the product on inspection does not meet our policies of return. In such an event the product would be returned back to the customer without any replacement.

We reserve the right to cancel any order at our sole discretion, under such a situation where we are not able to meet the requirement of the order placed or order so placed/cancelled does not comply with our policy or for any other reason. However, we will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund will be made in reasonable time. In case of refund, the purchase price (excluding delivery charges for online) will be refunded to you using the original payment method once we have received the returned item back and confirmed that it meets conditions above. You are responsible for any costs associated with returning the item to us including any currency conversion and/or local or international taxes. Kindly note that It may take up to 7 business days for the refund amount to appear on your bank account once the refund has processed.

All orders will be processed within 48 business hours and shipping will be done through speed post or any other reliable and reputed domestic courier service. Products will be delivered within 5 to 7 business days. In case of item being out stock customer will be provided a refund, such refunds will be processed within 2 working days of placing an order. Amounts will reflect in your bank account normally within 5-7 working days depending on your bank.